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How To: CERV2 Startup and Commissioning

The CERV2 is installed and ready to turn on…so now what? This guide will get you up and running so the CERV can start managing your indoor air quality right away!

This guide will provide a quick overview of the control and operation of the system. For the full touchscreen user’s guide, refer to the following document:
descriptionCERV2 Controller Guide


Turning on the CERV2

Once the CERV2 has been plugged into a wall outlet and switched on, the CERV will enter an Assess mode. In Assess mode, both the supply and exhaust fans are engaged with the internal dampers in a recirculation position. This allows the CERV2 to measure the inside and outside Temperature, Relative Humidity, and IAQ (CO2 & VOC). Assess mode generally will run for approximately 3 minutes to ensure accurate readings. During this period, you will be greeted by the following home screen, which will display the measured readings.

CERV2 touchscreen home screen.  values displayed are: Indoor and outdoor temperature and relative humidity, inside co2 and voc levels.  status alerts in top right corner of screen.  heating and cooling setpoints button in bottom right corner.  main menu button in bottom left corner.

The background color of the screen, along with some of the icons will change depending on the CERV’s current operating mode. The possible modes are:

Other Notes:
The colored bars below the CO2/VOC readings indicate how the current air quality levels compare to the setpoint.  Green indicates that your air quality is acceptable, yellow indicates that the pollutant level is nearing the ventilation setpoint, and orange indicates that the pollutant level is above the setpoint and the CERV is ventilating or will start doing so shortly.


Fan Speed Configuration

The inline fans included with the CERV can be configured to help maximize comfort and fresh air delivery to the home. There are three configuration settings for the inline fans:

The user may also specify a supply/exhaust fan balance setting for the system.  If the fan balance setting is nonzero, the exhaust fan will run higher or lower than the supply fan while ventilating in order to compensate for ducting losses for balanced ventilation.  For example, if the user sets a -10% fan balance, and the “Normal Operation” fan speed is 50%, if the CERV is ventilating due to VOC or CO2 levels, the supply fan to the home would run at 50%, and the exhaust would run at 40%.  With a +10% fan balance, the supply would be 50% and exhaust would be 60%.

touchscreen path to reach the fan speed settings.  main menu - system - ecm fan settings

Recommended Settings


Indoor Air Quality Setpoints

The CERV is a demand-controlled ventilation (DCV) system and has independent CO2 and VOC sensors. If the CO2 or VOC sensors read above their PPM (parts per million) setpoint, the CERV will go into fresh air ventilation mode to bring the air quality back to an acceptable level.

touchscreen path to reach ventilation setpoints.  main menu - comfort - ventilation
Clicking on the CO2 or VOC buttons at the top will disable or re-enable either sensor for ventilation control. A solid background color on the button indicates the sensor is enabled, while gray indicates the sensor is disabled.

The Scheduled Ventilation screen lets you set scheduled ventilation where the CERV will ventilate for a fixed schedule regardless of CO2 and VOC sensor readings.  This can be used in addition to the demand-controlled ventilation (DCV) or in place of DCV if the pollutant sensors are turned off.

Recommendations

Recommend Ventilation Setpoint is 900 to 1100PPM. Studies have shown that levels above 1000PPM can indicate that a home may have detectable odors as well as negative effects on productivity, alertness, and general comfort. 

While the CO2 and VOC sensors in the CERV generally detect most air quality issues, in some cases occupants may detect odors that the system may not.  As a supplement to the normal on-demand ventilation using the internal sensors, Scheduled Ventilation can be set to provide a fixed amount of fresh air regardless of the IAQ levels detected by the CERV.


Heating and Cooling Setpoints

With the CERV’s built-in heat pump, it can provide some supplemental heating and cooling in addition to its energy exchange abilities. The Heating and Cooling setpoint screen on the CERV allows you to configure how the CERV’s heat pump will operate. The path to reach this configuration screen is seen below.

touchscreen path to reach heating and cooling setpoints.  main menu - comfort - setpoints
Note: The lower bound of the cooling setpoint is 2F above the current heating setpoint. Likewise, the highest the heating setpoint can be set is 2 degrees below the current cooling setpoint. It may be necessary to move one setting first in order to move the other.

Recommendations

The heating and cooling setpoint values for the CERV2 can generally be thought of in a similar manner to the setpoints on a traditional heating or cooling system. The CERV2 uses a dual-setpoint system allowing for enhanced flexibility (especially in the swing-seasons). A typical configuration may look like the following:


CERV2 Wi-Fi Setup

While the CERV2 is fully functional without an internet connection, online capabilities through the CERV-ICE app unlock important metrics, analytics, and convenience. The CERV2 comes with built-in Wi-Fi, and can be quickly configured, as shown below:

touchscreen path to configure wifi network connection.  main menu - settings - wifi - configure - select network and press connect - enter password

Troubleshooting and Alternative Connection Methods

As an alternate method of connecting the system online, you may use a phone or computer to configure the CERV2’s Wi-Fi. More information on that method can be found here:
descriptionCERV2 Wi-Fi and CERV-ICE Setup

The CERV2 can also utilize a standard ethernet cable for its online connection. More information for the Ethernet Module’s setup can be found here:
descriptionCERV2 Ethernet Module Setup Guide

CERV-ICE Online Control & Monitoring

A free CERV-ICE account can be created to view data and air quality analytics for your CERV2 and to control your system remotely. To create an account, navigate to /cervice/

CERV-ICE is also available as a free app in the Apple Store or Google Play. Search for CERV or click on the links below.

apple store logo
google play store logo

On the CERV-ICE login page or in the app click the Create Account button – the wizard will now guide you through the account setup process. Once logged into your CERV-ICE account, select your CERV model, name your device, and enter the CERV’s 12-digit “Gateway Serial Number”. The Gateway Serial Number can be found on the CERV’s Wi-Fi configuration page:

from the wifi configuration screen, press the CERVICE Information button

Additional Configuration

In addition to the information given in this guide, there are many other options for configuration of the system. For further details, please refer to the CERV2 Touchscreen Controller User’s Guide. The guide also documents how to add wired and wireless devices, configure zones, and much more:

descriptionCERV2 Controller Guide