Email Recovery Key
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Type in Key
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Set New Password
Need to change your password (or forgot)?
No worries! Enter your email below to get started.
No worries! Enter your email below to get started.
We'll send a 6 digit code to your email address to verify your account.
Please check your email for the recovery key, then enter it below.
The recovery key will expire in 1 hour
The recovery key will expire in 1 hour
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Almost done!
Please enter your new password. It should have:
Please enter your new password. It should have:
- 8-30 characters
- At least one lower-case letter
- At least one upper-case letter
- At least one number
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Connect Your CERV
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Enter CERV-ICE Pairing Code
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Create Account
To connect your CERV to the internet, follow the applicable guide below, then press Next.
CERV2
CERV1
Now that your CERV is online, lets get your account created.
First, we'll need your CERV's Gateway Serial Number.
Note - this is different than your CERV unit's serial number.
This is composed of the numbers 0-9 and letters A-F (not case sensitive).
First, we'll need your CERV's Gateway Serial Number.
Note - this is different than your CERV unit's serial number.
This is composed of the numbers 0-9 and letters A-F (not case sensitive).
Select your CERV model
To find the number for the Gateway Serial Number field, look at the bottom of your CERV-ICE gateway. It is the 12 digit serial number in the area highlighted in black below. You should also confirm that the CERV Serial # (highlighted in white) matches the serial number on the nameplate of your Part B module.
Your CERV's Gateway Serial Number can be found on the About Screen through the touchscreen interface. Follow the steps below to find the 12 digit code.
Almost done!
Please enter your email and password. Your password should have:
Please enter your email and password. Your password should have:
- 8-30 characters
- At least one lower-case letter
- At least one upper-case letter
- At least one number
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