{"id":6709,"date":"2021-11-17T17:20:00","date_gmt":"2021-11-17T17:20:00","guid":{"rendered":"https:\/\/buildequinox.com\/storeTest\/?post_type=product&#038;p=6709"},"modified":"2026-03-18T15:07:52","modified_gmt":"2026-03-18T15:07:52","slug":"cerv2-touchscreen-update","status":"publish","type":"product","link":"https:\/\/buildequinox.com\/store\/product\/cerv2-touchscreen-update\/","title":{"rendered":"CERV2 Touchscreen Update <br\/>(MicroSD Card)"},"content":{"rendered":"<p>Updating the CERV is done in two steps \u2013 updating the main system, and updating the touchscreen graphics.\u00a0 The main system is updated over-the-air (the unit must be connected to the internet).\u00a0 The touchscreen is updated through a simple process with the MicroSD card on the back of the CERV\u2019s touchscreen.<\/p>\n<p>If your CERV is already connected online, it may be already updated to the newest system version, and only a touchscreen update is necessary.<\/p>\n<p>&nbsp;<\/p>\n<h2>Check Your Software Version<\/h2>\n<p>On your CERV\u2019s touchscreen controller, follow the steps below to reach the About screen.<\/p>\n<p><a href=\"https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate_checkVersion.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6713 size-medium\" src=\"https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate_checkVersion-600x267.png\" alt=\"\" width=\"600\" height=\"267\" srcset=\"https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate_checkVersion-600x267.png 600w, https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate_checkVersion-324x144.png 324w, https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate_checkVersion-416x185.png 416w, https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate_checkVersion-1024x455.png 1024w, https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate_checkVersion-768x341.png 768w, https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate_checkVersion-1536x683.png 1536w, https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate_checkVersion.png 1600w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p>The most recent software versions are:<\/p>\n<p>CERV Software Version: 2111080<\/p>\n<p>Touchscreen Version: 2110050<\/p>\n<p>If your CERV Software Version or Touchscreen Version are numerically smaller than the versions listed above, a software update is necessary.<\/p>\n<h2><\/h2>\n<h2>Step 2:\u00a0 Update the Main CERV System<\/h2>\n<p>Note:\u00a0 If your CERV is not connected online, follow the <a href=\"https:\/\/www.buildequinox.com\/files\/CERV2\/CERV2_Wifi_CERVICE_Setup_v1.0.pdf\">CERV-ICE setup guide<\/a>.<\/p>\n<p>Open the CERV-ICE app, or go to <a href=\"https:\/\/www.buildequinox.com\/cervice\/\">https:\/\/www.buildequinox.com\/cervice\/<\/a><\/p>\n<p>If a software update is available for your CERV, you will see the following message:<\/p>\n<p><a href=\"https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-6714\" src=\"https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate-513x600.png\" alt=\"\" width=\"513\" height=\"600\" srcset=\"https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate-513x600.png 513w, https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate-324x379.png 324w, https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate-416x487.png 416w, https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/cervupdate.png 565w\" sizes=\"(max-width: 513px) 100vw, 513px\" \/><\/a><\/p>\n<p>The software update will typically take around 5 minutes.\u00a0 After the update has completed, the CERV will restart, and you should receive an Update Successful message on CERV-ICE.<\/p>\n<p>If an error occurs with the update process, turn off the CERV\u2019s power switch, wait 5s, then turn back on and attempt the software update again.\u00a0 Additionally, if the CERV is not in a location with a strong WiFi signal, the update may not succeed.<\/p>\n<p>Note:\u00a0 If WiFi is not available, or the signal is poor, the update procedure may be done by connecting the CERV to a phone\u2019s hot-spot.<\/p>\n<p>&nbsp;<\/p>\n<h2>Step 3:\u00a0 Updating the Touchscreen Interface<\/h2>\n<p><a href=\"https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-6715\" src=\"https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen-1-600x497.png\" alt=\"\" width=\"600\" height=\"497\" srcset=\"https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen-1-600x497.png 600w, https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen-1-324x268.png 324w, https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen-1-416x345.png 416w, https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen-1.png 735w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p>The CERV\u2019s touchscreen interface software resides on a MicroSD card housed on the back side of the CERV\u2019s touchscreen.\u00a0 The MicroSD card must be physically removed to perform the update.\u00a0 Two options are available for the update process:<\/p>\n<p><strong>Option A (FREE)<\/strong><\/p>\n<p>If you have access to a Windows computer and MicroSD card reader, you can simply drag-and-drop the new software files onto the card.\u00a0 The process takes less than 10 minutes.<\/p>\n<p><a href=\"https:\/\/buildequinox.com\/files\/CERV2\/CERV2_MicroSD_Update_Rev1.0.pdf\">Instructions for Manually Updating the Touchscreen Controller MicroSD<\/a><\/p>\n<p><strong>Option B ($15) <\/strong><\/p>\n<p>If you do not have the ability to insert the MicroSD card into a Windows computer, a new pre-loaded MicroSD card can be purchased on this page.<\/p>\n<p><a href=\"https:\/\/www.buildequinox.com\/files\/CERV2\/CERV2_SD_Replacement.pdf\">Instructions for Installing a New Touchscreen MicroSD Card<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Updating the CERV is done in two steps \u2013 updating the main system, and updating the touchscreen graphics.\u00a0 The main system is updated over-the-air (the unit must be connected to the internet).\u00a0 The touchscreen is updated through a simple process with the MicroSD card on the back of the CERV\u2019s touchscreen. If your CERV is [&hellip;]<\/p>\n","protected":false},"featured_media":6711,"template":"","meta":{"spay_email":""},"product_cat":[180],"product_tag":[],"featured_image_urls":{"full":["https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen.png",735,609,false],"thumbnail":["https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen-150x150.png",150,150,true],"medium":["https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen-600x497.png",600,497,true],"medium_large":["https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen.png",735,609,false],"large":["https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen.png",735,609,false],"1536x1536":["https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen.png",735,609,false],"2048x2048":["https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen.png",735,609,false],"woocommerce_thumbnail":["https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen-324x268.png",324,268,true],"woocommerce_single":["https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen-416x345.png",416,345,true],"woocommerce_gallery_thumbnail":["https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen-100x100.png",100,100,true],"shop_catalog":["https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen.png",324,268,false],"shop_single":["https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen.png",416,345,false],"shop_thumbnail":["https:\/\/buildequinox.com\/wp-content\/uploads\/2021\/11\/sdTouchscreen-100x100.png",100,100,true]},"post_excerpt_stackable":"<p>Updating the CERV is done in two steps \u2013 updating the main system, and updating the touchscreen graphics.\u00a0 The main system is updated over-the-air (the unit must be connected to the internet).\u00a0 The touchscreen is updated through a simple process with the MicroSD card on the back of the CERV\u2019s touchscreen. If your CERV is already connected online, it may be already updated to the newest system version, and only a touchscreen update is necessary. &nbsp; Check Your Software Version On your CERV\u2019s touchscreen controller, follow the steps below to reach the About screen. The most recent software versions are:&hellip;<\/p>\n","category_list":"","author_info":{"name":"","url":""},"comments_num":"0 comments","_links":{"self":[{"href":"https:\/\/buildequinox.com\/store\/wp-json\/wp\/v2\/product\/6709"}],"collection":[{"href":"https:\/\/buildequinox.com\/store\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/buildequinox.com\/store\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/buildequinox.com\/store\/wp-json\/wp\/v2\/media\/6711"}],"wp:attachment":[{"href":"https:\/\/buildequinox.com\/store\/wp-json\/wp\/v2\/media?parent=6709"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/buildequinox.com\/store\/wp-json\/wp\/v2\/product_cat?post=6709"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/buildequinox.com\/store\/wp-json\/wp\/v2\/product_tag?post=6709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}